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How to Find an Amazing Dental Office

Pediatric dentist Dr. Michelle Kucera of Caring Tree Children's Dentistry in Lincoln & Grass Valley talks about what qualities to look for when deciding on a new dental office for your family.With so many options for dental care, how do you cut through the noise to find a great dental office? What things should you look for in order to know you will be getting the best care for you and your family? There are telltale signs those in the industry know about that might not be so evident to patients. Today Caring Tree Children’s Dentistry in Lincoln & Grass Valley is going to let you in on some industry knowledge so you can be well equipped to choose the best practice for you.

  • The website 

you ever had the experience of searching for a new service only to be baffled by the website looking like it was made in the 1990’s? These days, first impressions matter, and often that first impression is a dental office website. It doesn’t need to be fancy per se (drone footage isn’t necessary) but it should be clearly written and welcoming. The site should list all the services provided, biographical information on the doctor(s), contact information, location and ideally new patient forms to download and complete prior to your visit. 

  • Reviews and Testimonials

A dentist who has been in business for a while should have a robust library of patient testimonials and reviews. Go to their Facebook page, Yelp and Google to see what real patients are saying. Are there themes you can identify that resonate with you? 

  • Education, Training and Affiliations

A doctor’s education and training matter. If you are looking for a general dentist that offers other services like orthodontics or oral surgery, make sure the doctor has stated he has training in those specialty areas. Good dentists are always learning. Ask if the doctor and team participate in continuing education courses. You should also find out if the doctor is a member of any professional organizations or affiliations like the American Dental Association or any state-run dental organizations. 

  • The Office Experience

You can only tell so much about an office from their website. Sometimes it takes walking through the doors to see if an office is a good fit. The atmosphere should be welcoming. The person sitting at the front desk should greet you and check you in. The waiting room should feel comfortable and relaxing. Pay attention to how quickly you are taken back for your appointment. Are they running behind? If so, ask if something out of the ordinary happened that day, or if running a bit behind is normal. Your interactions with the dental hygienist should be pleasant. There’s a difference in the level of care you receive from someone who loves their job vs. someone who doesn’t. Ask the hygienist and doctor why they got into dentistry. Ask them what their favorite part about coming to work every day.  If they got into dentistry for the money and their favorite part of the day is turning the lights off and going home — you might want to take your business elsewhere. 

  • Philosophy of Care

Ask the doctor about his or her philosophy of care. Are they a doctor who advocates wellness and preventive care? Can they articulate their philosophy to you? They should be able to. If they can’t, it is a red flag. Some key words to look for are: Prevention, oral health, oral systemic link, and patient centered care. Doctor’s and teams who are up to speed on the latest research should be able to discuss these terms. 

Bonus Insights

A few freebie insights and questions to help you find the best dental office include:

  • Easy online scheduling
  • Friendliness of the team
  • Willingness of the team to work with your schedule
  • Do they offer block scheduling for your family?
  • Do they offer the least invasive treatment first?
  • Do they help you understand what your issues are and ask for your thoughts/opinion?

These are just a few insights, what other things do you look for when finding a dentist?

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TWO LOCATIONS TO BETTER SERVE YOU

Grass Valley
452 Brunswick Road
Grass Valley, CA 95945
(530) 272-9026
Get Directions to our Grass Valley, CA Location

Lincoln
150 Gateway Dr. Ste 110
Lincoln, CA 95648
(916) 251-0170
Get Directions to our Lincoln, CA Location

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This privacy notice discloses our privacy practices and the use of Google Analytics 4(GA4), an analytic advertising feature. This privacy notice applies solely to information collected by this website and the GA4 platform. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website and GA4 platform, how it is used, and with whom it may be shared.
  2. The choices available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
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Information Collection, Use, and Sharing
We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

While Caring Tree Children's Dentistry is the primary data controller, Google, in the context of providing Google Analytics service, acts as a data processor. We use Google Analytics 4, a widely recognized web analytics service provided by Google, Inc., to track user interactions and gather data for advertising purposes. As a third-party vendor, Google Analytics operates independently and maintains its own privacy policy, which can be found at https://policies.google.com/privacy. We carefully select our third-party vendors for their commitment to user privacy and adherence to data protection standards. As part of our ongoing commitment to your privacy, we implement measures to ensure that services like GA4 comply with our high standards of data protection.

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Please note that GA4 may share the information collected with Google and other third-party service providers to enable data processing and reporting on website usage. However, we will not sell, rent, or share your information, especially your personally identifiable information, with any third party outside of our organization.

Your Access to and Control Over Information
You have certain rights regarding the data collected by GA4. You have the right to do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
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In addition to opting out of any future communications from us at any time, you may also opt out of the GA4 feature if you so choose. You can opt out of the GA4 Advertising Features we use through Ads Settings, Ad Settings for mobile apps, or through the NAI’s. This link points to Google Analytics’ currently available opt-outs for the web https://tools.google.com/dlpage/gaoptout/

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To ensure data protection while we are using GA4, we are implementing additional security measures that include and are not limited to:

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Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

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Notice of Privacy Practices

This privacy notice discloses the privacy practices for our website. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

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When Personal Health Information (PHI) is requested, we abide by all Health Insurance Portability and Accountability Act of 1996 (HIPAA) rules and regulations to protect your information and privacy. We are required by applicable federal and state law to maintain the privacy of your health information. We are also required to give you this Notice about our privacy practices, our legal duties, and our rights concerning your health information. We must follow the privacy practices that are described in this Notice while it is in effect. This notice takes effect January 1, 2019, and will remain in effect until we replace it. We reserve the right to change our privacy practices and the terms of this Notice at any time, provided such changes are permitted by applicable law. We reserve the right to make the changes in our privacy practices and the new terms of our Notice effective for all health information that we maintain, including health information we created or received before we made the changes. Before we make a significant change in our privacy practices, we will change this Notice and make the new Notice available upon request. You may request a copy of our Notice at any time. For more information about our privacy practices, or for additional copies of this Notice, please contact us using the information listed at the end of this Notice.

Wherever we request sensitive information (such as personal health information (PHI)), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than to perform quality of service analysis and as necessary to fulfill your request, e.g. to respond to your queries. We may use your information to review our interactions with you and to help us improve and provide you with the best experience possible.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

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You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.
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  • You have additional rights, please contact the office for the latest copy of our Notice of Privacy Practices and to ask any questions.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as personal health information or credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example: billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not complying with your rights, you should contact us immediately via telephone or email. You also have the right to contact Health and Human Services (HHS) (https://www.hhs.gov/hipaa/filing-a-complaint/). We will not retaliate against you for filing a complaint.

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Entering this site or the links accessible through this site, you agree to be bound by this agreement. The information and the resources contained on and accessible through this site are made available by Caring Tree Children's Dentistry and/or its suppliers and vendors, and are subject to your agreement to their terms and conditions.

All contents copyright (c) Caring Tree Children's Dentistry

All rights reserved, Caring Tree Children's Dentistry makes this website available to all users for the sole purpose of providing educational information on health-related issues.

The accuracy of website, information, and resources identified are not warranted or guaranteed, or intended to be a substitute for professional health advice, to contradict health advice given, or for health care of any kind.

Your use of this website indicates your agreement to be bound by the Terms of Use and you expressly agree to be bound to the foregoing terms and conditions.

All materials on this website, including the site’s design, layout, and organization, are owned and copyrighted by Caring Tree Children's Dentistry, or its suppliers or vendors, and are protected by U.S. and international copyrights.

Material on this site may be used for personal use only. Commercial use of any sort is strictly prohibited.

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This site may not be used as a supplement or alternative for health care, and is not intended and does not warrant or guarantee the quality or quantity of any services of any of the advertisers identified; further, the information provided is merely for educational purposes, and its accuracy is not guaranteed. Do not use this site as a substitute for health care. Please consult with your doctor or other health care provider regarding any health questions you may have. This site may not be used for health diagnosis or treatment. Do not use this site to disregard any health advice, nor to delay seeking health advice, because of something you read or see in this site.

You understand and agree that neither Caring Tree Children's Dentistry nor its suppliers or vendors or linked domain names are responsible or liable for any claim, loss, or damage of any kind, directly or indirectly resulting from your use of this site or the information or the resources contained on or accessible through it.

Caring Tree Children's Dentistry expressly disclaims any implied warranty or representation about the information or accuracy, relevance, completeness, timeliness or appropriateness for any particular purpose of any kind. Your use of this site is also subject to all additional disclaimers that may appear throughout the site.

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This site also includes links to other internet sites created and maintained by Caring Tree Children's Dentistry’s suppliers, vendors, affiliates, or subscribers. Be aware that Caring Tree Children's Dentistry does not control, makes no guarantees about, and disclaims any express or implied representations or warranties about the accuracy, relevance, completeness, timeliness or appropriateness for a particular purpose of the information or the resources contained on these or any other internet sites.

Further, the inclusion of these links is merely for your convenience and is not intended and does not reflect Caring Tree Children's Dentistry’s opinion on the accuracy or the importance of these other sites; further, Caring Tree Children's Dentistry does not endorse in any manner any of the views expressed in, or products or services offered by these other sites. All information in any site by Caring Tree Children's Dentistry, or associated or linked site, is extracted, read, used, or relied upon by you at your own risk.

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Caring Tree Children's Dentistry and its suppliers and vendors disclaim all express or implied representations or warranties regarding the information, services, products, materials, and any other resources contained on or accessible through this site, including without limitation any implied warranties of merchantability or fitness for a particular purpose. All information provided by Caring Tree Children's Dentistry is made available “as is” and “as available” without warranty of any kind, or any express or implied promise, including, by way of example, its continuing availability.

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With respect to products, goods, or services purchased from any entity identified, listed, named or contacted through Caring Tree Children's Dentistry’s website, or any links to Caring Tree Children's Dentistry’s website, to the maximum extent permitted by applicable law, in no event shall Caring Tree Children's Dentistry or its suppliers or vendors be liable for any direct, indirect, special, punitive, incidental, exemplary, contractual, or consequential damages, or any damages whatsoever of any kind, resulting from any loss, which by way of example, includes loss of use, loss of data, loss of profits, business interruption, litigation, or any other pecuniary loss, whether based on breach of contract, tort (including negligence), product liability, or otherwise, arising out of or in any way connected with the use or performance of this site, with the delay or inability to use this site, or with the provision of or failure to make available any information, services, products, materials, or other resources contained on or accessible through this site, even if advised of the possibility of such damages.

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Caring Tree Children's Dentistry’s failure to insist upon strict enforcement of any provision(s) of this agreement shall not be construed as a waiver of any provision or right.

This agreement and the resolution of any dispute related to this agreement or this site shall be governed by and construed in accordance with the laws of the State of , without giving effect to any principles or conflicts of law. Any legal action or proceeding between Caring Tree Children's Dentistry or its links, suppliers or vendors and you related to this agreement or this site shall be brought exclusively in a state or federal court of competent jurisdiction sitting in , .

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All materials on this website, including the site’s design, layout, and organization, are owned and copyrighted by Caring Tree Children's Dentistry or its suppliers or vendors, and are protected by U.S. and international copyrights.

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